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Privacy policy
Updated: October 27, 2026
This policy explains what information Ailimeng collects on this website, why it is collected, how it is stored and how you can exercise your rights. We process personal information in accordance with applicable Chinese law.
1. Information collected
We collect the name, organisation, telephone, email, enquiry type and message you submit, along with logs such as submission time and IP address for security and rate limiting. Please do not submit sensitive information such as medical history or prescriptions.
2. Purpose
Information is used to respond to enquiries, arrange follow-up, handle adverse reaction or credential verification requests, and protect the website. It is not used for unrelated marketing.
3. Storage and retention
Information is stored on servers in mainland China. Messages are generally retained for two years, or longer where required by law or necessary to resolve disputes, then deleted or anonymised.
4. Sharing and service providers
We do not sell personal information. Necessary information may be provided to service providers under confidentiality obligations, or disclosed where required by law.
5. Your rights
You may request access, correction, supplementation or deletion, withdraw consent or request an explanation of processing rules. Contact us and we will respond within 15 business days. Withdrawal does not affect prior processing.
6. Minors
This site is intended for business partners, not minors. Children under 14 should use it with a guardian, who should submit information on their behalf.
7. Security
We use access controls, encryption, logs and least-privilege access. If personal information is leaked, we will notify affected persons and take remedial measures as required.
8. Analytics
If enabled, analytics collect anonymous page view, referral and device statistics. You may reject relevant cookies in your browser settings.
9. Updates
We may update this policy as business or laws change. Updates are published here with a date, and material changes are prominently disclosed.
Contact us by telephone or email with questions or to exercise your rights.
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